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Customer Relationship Management (CRM)


Contact Us EffectiveSoft provides wide range of business software services for corporate Customer Relationship Management.

Our clients take advantages of:
  • Professional Business Consulting
  • Custom CRM solutions designing
  • CRM software development or customization
  • Integration and staff training services
  • Integrated support and development of established CRM solutions

To implement complex CRM projects, the best specialists of our company make a business trip to client's country for project coordination, trainings and consulting services. Our solid experience enables us to develop and integrate CRM solutions of any domain expertise and complexity. Taking into account the specifics of customer’s project, we select the most suitable tools for software development (Java, Cold Fusion, PHP, ASP.NET, etc), customize commercial tools (such as Microsoft CRM) or Open Source components (Drupal CMS, PHPBB, ZenCart/X-Cart Template and others).

CRM development:

Collaboration with customers is a key point of our business, and to fulfill the requirements of changing business conditions we provide customers with the following CRM development services:
  • Custom Enterprise CRM projects designing
  • Microsoft Dynamics CRM solutions development
  • SugarCRM customization and implementation
Solid software development experience and complex approach to CRM development process enables EffectiveSoft team to create complicated solutions for all kinds of industries: financial, manufacturing, telecommunication, marketing and others. To avoid possible pitfalls and to enhance customer projects, our CRM experts help clients to select the best components for future CRM system. We leverage our development expertise to create high-effective CRM software solutions with cutting-edge technologies:
  • CRM for Sales activity
  • CRM software for HRM
  • Campaign management CRM
  • Analytical CRM
  • Collaborative CRM software
  • Solutions for consumer relationship

Contact our sales department to get a quote >>


Some words about CRM:

Customer Relationship Management is known as a set of methodologies, internet capabilities and software, which is applied to manage the relationship between customers and to organize enterprise customer relationship properly. CRM helps to manage customers, to improve marketing campaigns, to increase sales and to streamline business process; moreover, CRM is provided both on premise (on demand) and through Software as a Service (SaaS) CRM.

CRM software solutions are applied in many fields:
  • Manufacturing and Transportation
  • Human Resources Management (HRM)
  • Customer Service
  • Marketing and Retail
  • Technology and Software industry
  • Travel and Communication
  • Financial and many others